SENDUNE vs Intercom

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If you have not already done so, read this article first: Why switch to SENDUNE?

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SENDUNE can do for you whatever you want Intercom to do for you - in a much easier way and at a very low price.

Both SENDUNE and Intercom allow you send emails and sms. Both have features like 'Team Inboxes' for customer support. Where SENDUNE shines is the way it allows you to add little bits of metadata to your contacts to give you an easy customer data platform. You can attach millions or billions of signals to your contacts and generate your own intelligence. 

SENDUNE comes with very generous contact limits. Adding more contacts to Intercom is as good as burning money. It's like Intercom is increasing your rent as you work hard to get more customers.

SENDUNE focuses on speed, simplicity, and ease of use. Our team has built systems that handle billions of data points every day with four nines (99.99) availability. We applied much of that learning to SENDUNE. SENDUNE is designed to scale massively and be highly available at the same time. SENDUNE should be your choice if you crave speed, simplicity, ease of use.

It's easy to switch from Mailchimp to SENDUNE. Just export your contacts from Mailchimp and import them to SENDUNE.

SENDUNE will always cost way much lesser than Intercom while providing the same functionality and message deliverability rates.

Here's a little table that compares SENDUNE and Intercom.

Feature	SENDUNE	Intercom
Free Plan	Yes (5000 contacts and 50000 emails/month)	No ¯\_(ツ)_/¯
Starter Paid Plan Cost	USD 24/- (100000 contacts + 250000 emails)	We've given up on trying to make sense of Intercom's pricing. You will pay atleast a few 100 USD per month. ¯\_(ツ)_/¯
Contacts	Generous limits. See above	Pay more, get more
Customer data	Yes	Don't even think about it
Send Emails	Yes	Yes (sell the founders car)
Send SMS	Yes	Yes (burn some investor money)
Push Notifications	Yes	Yes (but stick to eating ramen)
Team Inboxes	Yes	Yes (sell the founders kidney)